Issue Mail autodiscover doesn't work for Outlook 2019

[sol]

I'm not an Outlook user, I just thought Outlook is not using AutoDiscover for custom emails (non-microsoft/non-exchange/non-google emails ...).
Because when I check any of my emails using Outlook "Test Email AutoConfiguration" Tool, it displays the configuration correctly!
but when I add an account I get the same as shown in B4c4rd1 screenshots.

 

[sol]

I just tested the config using "Outlook Connectivity" tool for Microsoft:
https://www.testconnectivity.microsoft.com/?testid=o365easautodiscover

using this inputs:
Email address: [test email]
Microsoft Account: [my personal microsoft account]
Password: [test email password]
Confirm password: [test email password]

I got the attached report with some detailed errors that I couldn't fully understand what's wrong or how to fix it.

I think It is good to share it here and take some more feedback, as Support team suggested moving to Thunderbird or contact Microsoft support for this ...

 

[TomBoB]

same problem. just tested again. in this case outlook 2016. https://www.testconnectivity.microsoft.com gives the attached result.

 

[IgorG]

It is very strange for me that no one has yet used this rule:

Important - PLEASE FOLLOW THIS INSTRUCTION IF YOU BELIEVE THAT FOUND A BUG!

Dear Pleskians, Please, click Submit Report button and use the template in this special forum subsection if you really believe you discovered a new bug and need to report it to the Plesk developers. It does allow us to handle and resolve your requests much more efficiently. Please be careful...

talk.plesk.com

 

[sol]

It is very strange for me that no one has yet used this rule:

Important - PLEASE FOLLOW THIS INSTRUCTION IF YOU BELIEVE THAT FOUND A BUG!

Dear Pleskians, Please, click Submit Report button and use the template in this special forum subsection if you really believe you discovered a new bug and need to report it to the Plesk developers. It does allow us to handle and resolve your requests much more efficiently. Please be careful...

talk.plesk.com

Unfortunately I can't:
"You do not have permission to view this page or perform this action."
but I already submitted a support tickets that should be reported as bug when confirmed, right?

 

[IgorG]

Unfortunately I can't

Now you can. Limit in 5 useful messages is reached.

but I already submitted a support tickets

Please keep us informed with results of the investigation from Plesk Support side.