• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

Issue Mail goes to spam in Outlook/hotmail. Wrong smtp.helo

josede

Basic Pleskian
My emails are going to spam folder in Outlook and Hotmail.

The hostname is set to the FQDN, but when i send a email i have "smtp.helo=webmail.example.com"

In mxtools i have all in green, but if the domain has another ip, i have
SMTP Banner CheckReverse DNS does not match SMTP Banner

The outgoing email is configured with the main ip address of the server

I dont know what can i do
 
Last edited:
Back
Top