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Resolved Mail problem return path

H

hume1991

New Pleskian
Server operating system version
Ubuntu 20.04.6 LTS
Plesk version and microupdate number
Plesk Obsidian Version 18.0.58
Hello, we have Plesk Obsidian Version 18.0.58, we now receive emails with no subject and instead of content with a return path at the beginning and then just code,
plesk repair mail -y has already been used without errors, plesk repair all -n also shows no errors, does anyone know the problem?

Best regards

hume1991
 
Probably internal ID PPS-15447, we're currently researching the issue that may be linked with the ARC header addition since Plesk 18.0.58.
 
Good afternoon,
For the past 2 or 3 days, the emails we receive or send from Outlook desktop arrive without a subject, without a sender, and yet in the content of the message the headers appear:

"Return-Path: <.org>
X-Spam-Checker-Version: SpamAssassin 3.4.0 (2014-02-07) on com
X-Spam-Level:
X-Spam-Status: No, score=-99.6 required=5.0 tests=ALL_TRUSTED,DKIM_SIGNED,
DKIM_VALID,DKIM_VALID_AU,HTML_MESSAGE,MISSING_DATE,MISSING_MID,SPF_PASS,
T_SCC_BODY_TEXT_LINE,USER_IN_WELCOMELIST,USER_IN_WHITELIST autolearn=no
autolearn_force=no version=3.4.0
X-Original-To: j@org
Delivered-To: @.org
Received: from JIISLAPC1 (71.red-83-36-48.staticip.rima-tde.net [83.36.48.71])
by fae.enredart.com (Postfix) with ESMTPSA id 5D67966A2B2
for <[email protected]>; Wed, 10 Jan 2024 17:41:34 +0100 (CET)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=.org;
s=default; t=1704904894;
bh=aUSdUx13UyTSgd56M5YsvR1d9NZRf5eU8XX6yxjHDeo=; h=From:To:Subject;
b=ER9cf5Q1S68b7d73T5M5/5psLyAZPcEibf5I/Zf/Ksy0HJW3BWT3yQbEc5t+oSaxY
LJb70ehQ6Np4PHmReKqUTqzaXgmreFhMpGO7n2Av4nSJ2wBR4bGfKd5MmePm/zyxOM
3uhD7paaFaDUeiqlt+MpWL7vAfescZAGyFGt95e4=
Authentication-Results: fae.enredart.com;
dmarc=pass (p=REJECT sp=NONE) smtp.from=fundacionfae.org header.from=fundacionfae.org;
dkim=pass header.d=.org;
spf=pass (sender IP is 83.36.48.71) [email protected] smtp.helo=JIISLAPC1
Received-SPF: pass (com: connection is authenticated)
From: "Microsoft Outlook" <[email protected]>
Sender: "Microsoft Outlook" <[email protected]>
To: <[email protected]>
Subject: Microsoft Outlook Test Message
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0000_01DA43EC.145B94E0"
*
X-PPP-Vhost: f.org

This is a multipart message in MIME format.

------=_NextPart_000_0000_01DA43EC.145B94E0
Content-Type: text/plain;
charset="utf-8"
Content-Transfer-Encoding: quoted-printable

Single email message sent automatically by Microsoft Outlook when you check your account settings.

------=_NextPart_000_0000_01DA43EC.145B94E0 "

However, from Thunderbird, outlook android or outlook web everything is correct... They arrive with the content.
They can help us?
 
Apologies, the problem is NOT from 2 or 3 days, it is from today it has been automatically updated to: 18.0.58

SW. : CentOS 7.9
Plesk version: 18.0.58
Postix/Courier SMTP

Thanks !
 
Jose Isla said:
However, from Thunderbird, outlook android or outlook web everything is correct... They arrive with the content.
They can help us?
Click to expand...
Could you post the full headers from Thunderbird (More -> View Source)? Would be very interesting what's before the Return-Path: header.
 
Header Thunderbird:

Return-Path: <j@org>
X-Spam-Checker-Version: SpamAssassin 3.4.0 (2014-02-07) on .com.com
X-Spam-Level:
X-Spam-Status: No, score=-101.1 required=5.0 tests=ALL_TRUSTED,DKIM_SIGNED,
DKIM_VALID,DKIM_VALID_AU,SCC_BODY_SINGLE_WORD,SPF_PASS,TVD_SPACE_RATIO,
T_SCC_BODY_TEXT_LINE,USER_IN_WELCOMELIST,USER_IN_WHITELIST
autolearn=unavailable autolearn_force=no version=3.4.0
X-Original-To: j@org
Delivered-To: j@org
Received: from [192.168.1.200] (71.red-83-36-48.staticip.rima-tde.net [83.36.48.71])
by .com.com (Postfix) with ESMTPSA id B0C9366A264
for <j@org>; Wed, 10 Jan 2024 20:37:21 +0100 (CET)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=f.org;
s=default; t=1704915442;
bh=LXnlcM8uGSNLjh0KpvoP9Tb5EqbHG59Qc5759/vsCFo=; h=To:From:Subject;
b=AiGnB1+caNZ4V4Ye9zzLCGnJx/3wAMawqjQQ42wyyYzrigmlhuhkJ+EXph07tVv8S
5Wjtc07BGGmHk2D7/xDJKHwiH1JLybqR9WOBHlX6lMHs8pIP0WW6xI9LGRiZOWatlf
g10MbuCsy9WO/lbuJEO95Www2QjqsnPYyVUBAIUM=
Authentication-Results: .com.com;
dmarc=pass (p=REJECT sp=NONE) smtp.from=f.org header.from=f.org;
dkim=pass header.d=f.org;
spf=pass (sender IP is 83.36.48.71) smtp.mailfrom=j@org smtp.helo=[192.168.1.200]
Received-SPF: pass (.com.com: connection is authenticated)
Message-ID: <[email protected]>
Date: Wed, 10 Jan 2024 20:36:06 +0100
MIME-Version: 1.0
User-Agent: Mozilla Thunderbird
Content-Language: es-ES
To: j@org
From: =?UTF-8?Q?Jos=C3=A9_Ignacio_Isla_Pinto?=
<j@org>
Subject: prueba
Content-Type: text/plain; charset=UTF-8; format=flowed
Content-Transfer-Encoding: 7bit
X-PPP-Message-ID: <[email protected]>
X-PPP-Vhost: f.org

prueba

Thanks!!
 
Hello @Jose Isla,

For each domain, do Website & Domains, Email, Email Settings, select domain, remove DKIM check. It's under DKIM: Use DKIM spam protection system to sign outgoing email messages -> Remove check.

Then the emails should be correct.

Best regards

hume1991
 
OK thanks @hume1991 . Works!

But disabling DKIM is not a very good idea, in terms of problems we may have regarding authentication. No?

I suppose this solution is provisional, while they fix the problem.

Thank you so much!
 
Any chance to (at least manually) repair the mails? I could not find anything that describes in details what was wrong. BTW: How to apply "Update 1"?
 
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