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MailManager encounter an error: mailmng failed

Discussion in 'Plesk for Windows - 8.x and Older' started by VictorySaber, Oct 13, 2006.

  1. VictorySaber

    VictorySaber Guest

    0
     
    MailManager encounter an error: mailmng failed: Error 5 at CreateProcess 'C:\WINDOWS\system32\cmd.exe /c ""C:\PROGRA~1\SWsoft\Plesk\admin\bin\mailmng.exe" "--features""': Access is denied. at execute console command --features(vconsoleapp::start line 124) at execute C:\PROGRA~1\SWsoft\Plesk/admin/bin/mailmng "--features"(vconsoleapp::run line 134)
    0: C:\Program Files\SWsoft\Plesk\admin\plib\class.MailManager.php:52 psaerror(string "MailManager encounter an error: mailmng failed: Error 5 at CreateProcess 'C:\WINDOWS\system32\cmd.exe /c ""C:\PROGRA~1\SWsoft\Plesk\admin\bin\mailmng.exe" "--features""': Access is denied. at execute console command --features(vconsoleapp::start line 124) at execute C:\PROGRA~1\SWsoft\Plesk/admin/bin/mailmng "--features"(vconsoleapp::run line 134)")
    1: C:\Program Files\SWsoft\Plesk\admin\plib\class.MailNamesList.php:458 mailmanagermaker()
    2: C:\Program Files\SWsoft\Plesk\admin\htdocs\domains\mail\mail_names.php:211 mailnamesform->assign(array, array, string "xxxx.com", object of type dsmail, object of type mailnameslist, string "support@xxxx.com")

    Im not able to access the mail section of any domains.

    How could i fix this?.
     
  2. VictorySaber

    VictorySaber Guest

    0
     
    First thing you should try to do is open CMD and type:

    "%plesk_bin%\defpackagemng.exe" --fix

    where %plesk_bin% is the location where Plesk's bin is located (i.e. C:\SWsoft\Plesk\admin\bin\).

    C:\SWsoft\Plesk\admin\bin\defpackagemng.exe --fix

    If you don't see any errors messages, try to login to Plesk. Most likely you will see something like:

    C:\>C:\SWsoft\Plesk\admin\bin\defpackagemng --fix
    Access is denied. (Error code 5) at CreateProcess 'C:\WINDOWS\system32\cmd.exe /
    c ""C:\SWsoft\Plesk\admin\bin\defpackagemng.exe" --fix"'
    C:\>

    Open Windows Explorer and go to:

    C:\WINDOWS\system32

    right-click on cmd.exe -> choose Properties -> Security tab

    Click on SYSTEM and check "full control" box under Allow.

    Normally, problem is that "Deny all" for SYSTEM user is checked, hence Plesk can't access cmd.exe.

    Credit goes to: http://forums.deftechgroup.com/showthread.php?t=1729
     
  3. aracnet

    aracnet Guest

    0
     
    Thank you first of all.Allowing system fixes my problem too.But i saw that there is a DNS Service start problem in Plesk services screen although they are working at that time.So i restart the system and now it seems that everything is working as before.
     
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