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Major issue wirh plesk backup

Discussion in 'Plesk 10.x for Windows Issues, Fixes, How-To' started by yatint, Dec 3, 2011.

  1. yatint

    yatint Basic Pleskian

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    Unable to take backup


    Unable to find Backup dump object
    ---------------------- Debug Info -------------------------------
    0: backup.abstract-repository.item.php:63
    __backup__abstract_repository__item->getDump()
    1: backup.abstract-repository.item.restore.php:41
    __backup__abstract_repository__item__restore->accessItem(string 'GET', NULL null)
    2: UIPointer.php:600
    UIPointer->access(string 'GET')
    3: plesk.php:57


    Please provide me solution for the same. please

    Thanks,
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Need more details. What is Plesk version? What sort of backup repository? Steps to reproduce?
     
  3. yatint

    yatint Basic Pleskian

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    Hello,

    Its a plesk 10.3.0 Windows :
    and we configured weekly backup from backup manager.
    If you wish I can provide you login details for plesk and server (PM)

    another issue is when I tried to add any subscription on server It gives me error like this :

    Error: Unable to update domain data: Failed mail post-configuration: Can't create mail domain servie: mail_Facade->createDomain() failed: mailmng failed: Can't create domain. Domain: test.com [test.com]. Reason: Failed to create the primary domain admin

    I tried so many domain names but still same error. I am using Smartermail on server. Please assist.
     
  4. IgorG

    IgorG Forums Analyst Staff Member

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    The most possible cause is that the domain that you are trying to create already exists in mail server settings and this record was not removed during the rollback of unsuccessful domain creation.
    Remove mail domain from mail server manually as it was not removed due to incorrect rollback.
     
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