• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Issue Many bugs in new Plesk release

Mathias

Basic Pleskian
Server operating system version
Alma Linux
Plesk version and microupdate number
#54 - 1
Hello

Last night I got 80 emails from my server, dr web updater failed, or something like that. Since the Plesk update two days ago, my websites aren't reachable, but my server is running. It works again after a restart of the server, but only for a couple minutes. The backup task doesn't work anymore. I get emails that my server can't establish an FTP connection to my external FTP Storage, something's not working with curl. I didn't make any changes, the issues appear since the Plesk update. My server is an Alma Linux OS, latest release.
 
For the DrWeb update issue, please see this thread:

That issue is not linked with other issues that seem to exist on your system. It does not cause them, neither has any other negative impact on the system.

There are no known major issues as you describe them here with the latest Plesk release. I suggest either trying the manifold "plesk repair" options or to contact support so that each other issue can be handled individually. To sign-in to support please go to https://support.plesk.com

If you experience login issues, please see this KB article:
https://support.plesk.com/hc/en-us/...rt-plesk-com-and-password-reset-does-not-work

If you bought your license from a reseller, your reseller should provide support for you. If the reseller does not provide support, here is an alternative:
https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk-
 
Hello

Last night I got 80 emails from my server, dr web updater failed, or something like that. Since the Plesk update two days ago, my websites aren't reachable, but my server is running. It works again after a restart of the server, but only for a couple minutes. The backup task doesn't work anymore. I get emails that my server can't establish an FTP connection to my external FTP Storage, something's not working with curl. I didn't make any changes, the issues appear since the Plesk update. My server is an Alma Linux OS, latest release.

Apart from the one-time issue with the Dr Web Updater (see link above for quick resolution), it sounds like you might have some other issues that are worth looking into which could be caused by repository updates unrelated to Plesk. It might be a good idea to tackle one at a time (for instance, start with the backups and then look into logs to see why Apache just dropped out).
 
Back
Top