MariaDB 10.3.29 Does Not Support My Website Files. How to use MySQL i n Plesk

[Princedavids]

Please I am trying to migrate my wordpress website to a server (Plesk) the server is using the database engine (MariaDB 10.3.29) and my website is runing on database engine (MySQL 5.7.30). I am using a migration plugin called Duplicator pro. When I am trying to migrate, I receive an error notice ("The current database engine is [MariaDB 10.3.29] while the host database engine was [MySQL 5.7.30]") An after the migration the website loads till infinity.
What should I do in this case?

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Answer

 

[IgorG]

Have you tried to perform the migration with Plesk Migration Manager?
Or with Site Import extension?

 

[Princedavids]

Yes, but it is not working. When I contacted my host where the old files are, they said it won't work because plesk does no have root access.

 

[Princedavids]

Have you tried to perform the migration with Plesk Migration Manager?
Or with Site Import extension?

Yes, but it is not working. When I contacted my host where the old files are, they said it won't work because plesk does no have root access.

 

[Kaspar]

The Site Import extension should work regardless regardless whether or not you have root access. It's not required.

 

[Princedavids]

The Site Import extension should work regardless regardless whether or not you have root access. It's not required.

Bellow is the error I get when I try to import

 

[Kaspar]

Can you still access your old host via FTP manually? e.g via an FTP client like FileZilla?

 

[Princedavids]

Can you still access your old host via FTP manually? e.g via an FTP client like FileZilla?

Very well. I can access my old host via FileZilla