Massive probelm when upgrading from 8.0.1 to 8.1, can ANYBODY help

[wayne@diamatrix]

Hi Guys,

PLEASE PLEASE PLEASE HELP: 85 of my clients cannot get email or login to control panel

After upgrading I now cannot get any email, webmail or even login to Plesk admin

I was upgrading from Plesk 8.0.1 to 8.1 and now I have major problems.

I am running Plesk within a VPS on CentOS operating system.

Now is the version type area within HSPC I get this information: HASH(0x8859488) HASH(0x885944c)

I was in the Plesk Updater area, there was 8.1 that I clicked on and showed that new versions were available, I clicked on install and now I have these problems.

*) None of my 85 clients can get email, you cannot Pop the email account, comes invalid user

*) We cannot login into Horde webmail, reflects invalid user

*) I cannot login the Plesk control panel

*) Who knows what else now

I have a valid support license, however after 24 hours of submitting the ticket I have still had no response from SW Soft

PLEASE PLEASE PLEASE HELP

I would appreciate anybody giving some suggestions

Thanks

Wayne

 

[NightStorm]

Seen this one?
http://forum.swsoft.com/showthread.php?s=&threadid=38267

 

[Katixa]

Try rebooting the server and also check if your Plesk services are running.

Use Webmin for this, if your Plesk control panel does not respond. Or else, just open a SSH using PuTTY and use the reboot command (or whatever your system uses).

Good luck.