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Massive probelm when upgrading from 8.0.1 to 8.1, can ANYBODY help

Discussion in 'Plesk for Linux - 8.x and Older' started by wayne@diamatrix, Dec 1, 2006.

  1. wayne@diamatrix

    wayne@diamatrix Guest

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    Hi Guys,

    PLEASE PLEASE PLEASE HELP: 85 of my clients cannot get email or login to control panel

    After upgrading I now cannot get any email, webmail or even login to Plesk admin

    I was upgrading from Plesk 8.0.1 to 8.1 and now I have major problems.

    I am running Plesk within a VPS on CentOS operating system.

    Now is the version type area within HSPC I get this information: HASH(0x8859488) HASH(0x885944c)

    I was in the Plesk Updater area, there was 8.1 that I clicked on and showed that new versions were available, I clicked on install and now I have these problems.

    *) None of my 85 clients can get email, you cannot Pop the email account, comes invalid user

    *) We cannot login into Horde webmail, reflects invalid user

    *) I cannot login the Plesk control panel

    *) Who knows what else now

    I have a valid support license, however after 24 hours of submitting the ticket I have still had no response from SW Soft

    PLEASE PLEASE PLEASE HELP

    I would appreciate anybody giving some suggestions

    Thanks

    Wayne
     
  2. NightStorm

    NightStorm Guest

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  3. Katixa

    Katixa Guest

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    Try rebooting the server and also check if your Plesk services are running.

    Use Webmin for this, if your Plesk control panel does not respond. Or else, just open a SSH using PuTTY and use the reboot command (or whatever your system uses).

    Good luck.
     
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