W
wayne@diamatrix
Guest
Hi Guys,
PLEASE PLEASE PLEASE HELP: 85 of my clients cannot get email or login to control panel
After upgrading I now cannot get any email, webmail or even login to Plesk admin
I was upgrading from Plesk 8.0.1 to 8.1 and now I have major problems.
I am running Plesk within a VPS on CentOS operating system.
Now is the version type area within HSPC I get this information: HASH(0x8859488) HASH(0x885944c)
I was in the Plesk Updater area, there was 8.1 that I clicked on and showed that new versions were available, I clicked on install and now I have these problems.
*) None of my 85 clients can get email, you cannot Pop the email account, comes invalid user
*) We cannot login into Horde webmail, reflects invalid user
*) I cannot login the Plesk control panel
*) Who knows what else now
I have a valid support license, however after 24 hours of submitting the ticket I have still had no response from SW Soft
PLEASE PLEASE PLEASE HELP
I would appreciate anybody giving some suggestions
Thanks
Wayne
PLEASE PLEASE PLEASE HELP: 85 of my clients cannot get email or login to control panel
After upgrading I now cannot get any email, webmail or even login to Plesk admin
I was upgrading from Plesk 8.0.1 to 8.1 and now I have major problems.
I am running Plesk within a VPS on CentOS operating system.
Now is the version type area within HSPC I get this information: HASH(0x8859488) HASH(0x885944c)
I was in the Plesk Updater area, there was 8.1 that I clicked on and showed that new versions were available, I clicked on install and now I have these problems.
*) None of my 85 clients can get email, you cannot Pop the email account, comes invalid user
*) We cannot login into Horde webmail, reflects invalid user
*) I cannot login the Plesk control panel
*) Who knows what else now
I have a valid support license, however after 24 hours of submitting the ticket I have still had no response from SW Soft
PLEASE PLEASE PLEASE HELP
I would appreciate anybody giving some suggestions
Thanks
Wayne