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Massive probelm when upgrading from 8.0.1 to 8.1, can ANYBODY help

Discussion in 'Plesk for Linux - 8.x and Older' started by wayne@diamatrix, Dec 1, 2006.

  1. wayne@diamatrix

    wayne@diamatrix Guest

    Hi Guys,

    PLEASE PLEASE PLEASE HELP: 85 of my clients cannot get email or login to control panel

    After upgrading I now cannot get any email, webmail or even login to Plesk admin

    I was upgrading from Plesk 8.0.1 to 8.1 and now I have major problems.

    I am running Plesk within a VPS on CentOS operating system.

    Now is the version type area within HSPC I get this information: HASH(0x8859488) HASH(0x885944c)

    I was in the Plesk Updater area, there was 8.1 that I clicked on and showed that new versions were available, I clicked on install and now I have these problems.

    *) None of my 85 clients can get email, you cannot Pop the email account, comes invalid user

    *) We cannot login into Horde webmail, reflects invalid user

    *) I cannot login the Plesk control panel

    *) Who knows what else now

    I have a valid support license, however after 24 hours of submitting the ticket I have still had no response from SW Soft


    I would appreciate anybody giving some suggestions


  2. NightStorm

    NightStorm Guest

  3. Katixa

    Katixa Guest

    Try rebooting the server and also check if your Plesk services are running.

    Use Webmin for this, if your Plesk control panel does not respond. Or else, just open a SSH using PuTTY and use the reboot command (or whatever your system uses).

    Good luck.