• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

Match HELO with the rDNS

John Bboyd

New Pleskian
Hello,

I have a plesk (ver12.5, CentOS 7) server and in it, there are multiple domains. These domains have been distributed amongst 2 different IPs. (4 domains on IP1 and 3 domains on IP2). I want to match the SMTP HELO with rDNS because it helps with the email deliverability. I know there is an option in the Mail Setting "Send from domain IP addresses and use domain names in SMTP greeting", but I've been told that I shouldn't use that and it will get me blacklisted. I've been told that I should only use that if I have a dedicated IP for each of my domain name. Link to an article - http://www.abuseat.org/PleskAvoid.html

1. Can someone please explain it to me in detail, why I shouldn't, why I've been suggested that it'll get me black listed ? (main question)
2. What is plesk doing about it ?
3. Can I truly not achieve matching HELO-rDNS without wasting IP space or getting myself blacklisted ? There is no alternative to this situation ? My emails to hotmail are currently tagged as spam and I feel that this could be the problem.

John
 
  • OS: ‪CentOS Linux 7.2.1511 (Core)‬
  • Plesk version: 12.5.30 Update #23
  • Postfix:
    2.10.1-6.el7
If you need any other information, please let me know. I really need a solution to this.
 
Is plesk buggy that it is unable to bind to different IP addresses to send email on behalf of each hosted domain ? Can someone please tell me that at least ?
 
We have already submitted bugreport PPP-19937 regarding this issue. Documentation of this feature will be corrected as soon as bug fixed.
 
Back
Top