Mi web no funciona

[unicirnio]

Mi Web, Debaro. es no funciona y busco el motivo.
Gracias

 

[Kaspar]

Hi @unicirnio, please note that the official forum language is English. If you're not fluent in English, consider using a translating tool like DeepL.com to translate your message before posting. Posting in English allows other community members, like myself, to understand your posts and offer my help.

If you have an issue with your server, please post a new message in the appropriate forum, in English, and provide as many details to your issues as possible to help others understand you issue and help you diagnose. Basic information like you server OS, Plesk version, error codes or error messages and a problem description are crucial for anyone to be able to help you.

 

[unicirnio]

Hello, my website does not work, it is a business website and I do not know the reason, I have called portals where it has been contracted, but no answer is obtained.

Please I need to know what's wrong with the website, to fix it.

 

[unicirnio]

Articservers.es is the location and has brought me here.

Greetings

 

[Sebahat.hadzhi]

Is articservers.es the website in question? If yes, there are couple things to check - if the content is correctly uploaded in the corresponding domain's document root, if there is more than one index file, and a possible .htaccess file misconfiguration.

 

[unicirnio]

And how can I look at those issues? Where should I call or what should I do? I am a user without much computer knowledge.

 

[Sebahat.hadzhi]

You can confirm the document root from Plesk panel > Domains > example.com > Hosting & DNS > Hosting > Document root. Then you can navigate to the File Manager and confirm what's the content of the corresponding folder.

 

[unicirnio]

Ok, but the page won't let me enter and then I won't be able to access, how do I access the website?

Where can I call to have someone attend me and see the problem?

 

[Kaspar]

Ok, but the page won't let me enter and then I won't be able to access, how do I access the website

Where can I call to have someone attend me and see the problem?

Are you the owner of the server? If not, contact the owner or provider of the server for help.