Micro update custom installation not showing in microupdates.xml

[PaddingtonC]

We have tried to install the custom micro updates for Plesk 9.5.4 by using the instructions from http://kb.parallels.com/en/114378 and we got the message "The patch has been successfully applied."

When we run cat /root/.autoinstaller/microupdates.xml then the patch version still says version 20

<patch version="20" timestamp="" installed-at="20120526T175956" />

We also tried updating through the Control Panel but the screen just hangs with "Downloading new Parallels Products Installer version..." - this is why we tried to do the custiom update.

This happens on two of our servers running 9.5.4

Please assist!

 

[Amin Taheri]

I had that problem on boxes that no longer had qmail (were running postfix). The MU installer bails and dies when the group qmail doesnt exist, even if you dont use it.

Try adding the group and see if that solves it

# groupadd qmail
# /usr/local/psa/admin/sbin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base