migration error client does not exist

[fishface]

When trying PMM to move a domain from another plesk server, the process goes fine and even gives me a success message at the end. However the domain does not get listed afterwards, and the message on the success page says:

"Client does not exist but is expected to" .

This is nonsense as i chose the client to move the domain to out of the list plesk provided. Moreover when i emailed plesk to ask them , they suggested i create the client, even though i made it clear the client existed already.

Anyone know why and how to solve this error and migrate the domain?

 

[elderban]

You'll have better luck if you migrate it manually.

I have been told by my hosting provider, which is one of SWSoft's biggest customers, that PMM doesn't work.

I tried migrating several domains with PMM, but the only thing it did was move the files over. It didn't migrate email accounts, databases, or anything else.