• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

Resolved Migration error: Unable to create mail account

bb74

New Pleskian
Hi,

I want to migrate an old Plesk server (both Obsidian), but some accounts won´t migrate:

Unable to create mail account '[email protected]' in subscription 'domain.de': Command execution failed on the local server with non-zero exit code.
command: /opt/psa/bin/mail --create [email protected] -mailbox true -passwd '' -passwd_type encrypted -ignore-nonexistent-options
exit code: 1
stdout:
stderr: There is no DSMail service for domain with id = 505

Any ideas how I can solve this?

The command

plesk repair db
did not work for me...
 
As far as I know, it is Plesk Migrator bug PMT-5002
As a possible workaround just re-sync the migration of this subscription.
 
The mailbox should be successfully created on the new server despite an error message that can be ignored.
 
No nothing will be created. The migration stops with this error message. Thats the big problem.
 
Back
Top