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Migration fails (deployer application missing)

mcgruenigen

New Pleskian
Migrating accounts to a fresh Plesk 12 installation task fails with the following error:
Perhaps /usr/local/psa/admin/bin/deployer application missing, has incorrect permissions or unexpectedly terminated

Fresh install of Plesk 12.0.18 MU42 on CentOS 7.1. Tried to reinstall, same problem.

already tried this:
http://kb.odin.com/en/123889
...without success

Thanks in advance.
 
Last edited:
Check that you have the same permissions, owner, etc:

[root@ppu12-0 ~]# ll /usr/local/psa/admin/bin/deployer
lrwxrwxrwx 1 root root 15 Apr 10 01:09 /usr/local/psa/admin/bin/deployer -> ../sbin/wrapper

[root@ppu12-0 ~]# rpm -qf /usr/local/psa/admin/bin/deployer
plesk-service-node-utilities-12.0.18-cos6.build1200140606.15.i386
 
thanks Igor. The permissions seem to be ok:

ll /usr/local/psa/admin/bin/deployer
lrwxrwxrwx. 1 root root 15 9. Apr 22:34 /usr/local/psa/admin/bin/deployer -> ../sbin/wrapper

rpm -qf /usr/local/psa/admin/bin/deployer
plesk-service-node-utilities-12.0.18-cos7.build1200140811.16.x86_64
 
Are you sure that you successfully passed all fixing steps from KB article? It it didn't help I can only recommend to create a request to support team to do in-depth investigation to find the reason and to fix it. Please create a ticket to support at https://www.odin.com/support/request/ .
You may have free support, please check what kind of Plesk license you use for available support options at http://kb.odin.com/en/121580 .
If there’s no free support in your case, you can order Plesk per-incident support at http://www.odin.com/support/buy-support/ Support team will contact you as soon as purchase is processed, and they will do the best to resolve it.
If it is found that your problem was caused by product bug w/o available solution or workaround from Parallels, then your purchase will be re-funded.
 
Disabling SElinux solved the problem and it also helped with an other issue where enabling Fail2Ban failed with an error. Isn’t Plesk supposed to be compatible with SElinux out of the box?

Anyway, thanks for the replies Igor.
 
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