I try to connect to my cpanel server for migration. My "Source Platform drop-down box" was just a form, there was no drop down menu in my install. I left the form blank. I currently don't have root access on my old cpanel. I ran into an error when trying to connect to my original cpanel server it reads as follows: Service is not available now, probably your Plesk is misconfigured. Contact Your provider for details. Internal Plesk error occurred: MigrationDeployer::getScountInfo failed: incorrect format ``. I am thinking to reinstall the migration utility but I can't find where to download it. This error message will not go away I can not go back to the original migration manager with the error showing up after clicking the icon.