Resolved Migration Tool failed: Error during xxxx.xxx createZone: dnsmng failed:

[sven01]

Server operating system version

Debian 12

Plesk version and microupdate number

18.0.61.5

Hello

I would like to move a server with the plesk migrationtool.

Unfortunately, it is currently not working for 2 domains.
The error message is:

Failed to deploy subscription 'xxxx.net'
Migration for that subscription is considered completely failed. No further actions are performed for it.
Migration tools tried to perform operation in 3 attempts.
----------------------------------------------------------------------------
Attempt #1 failed with the following error:
Unable to create subscription 'xxxx.net'.
Command execution failed on the local server with non-zero exit code.
command: /opt/psa/bin/subscription --create xxxx.net -hosting true -hst_type phys -login syw_intern -passwd '' -ip x.x.x.x -do-not-apply-skeleton -notify false -owner xxx -service_plan 'UNLIMITED (internal)' -force -guid 6d0eecf6-0cbf-2810-b515-ac461bc68db3 -creation-date 2019-11-29 -mail_service true -ignore-nonexistent-options
exit code: 1
stdout: SUCCESS: Creation of domain 'xxxx.net' completed.
Error during xxxx.net createZone: dnsmng failed:
Error during xxxx.net updateZone: dnsmng failed:

stderr: [2024-06-18 16:31:44.611] 668525:66719a4c03d24 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/dnsmng' '--update' 'xxxx.net' '--without-reverse'] with exit code [1]

Does anyone have any idea what is going wrong here?

What other information do you need?
Debian - all updated

 

[Kaspar@Plesk]

These errors pretty generic, but are usually caused because of invalid DNS records or a malformed DNS zone.

Error during xxxx.net createZone: dnsmng failed:
Error during xxxx.net updateZone: dnsmng failed:

It's worth a shot to double check if there are no invalid DNS records in the DNS zones. For example check that there are no DS type records and and that DKIM records do not contain any unnecessary double quotes " .

If you need help with this don't hesitate to reach out to our support team for an investigation. To sign-in to support please go to https://support.plesk.com

If you bought your license from a reseller, your reseller should provide support for you. If the reseller does not provide support, here is an alternative:
https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk-

 

[sven01]

Thanks. I'll take a look.

How can I search or delete the DNS DB on the console?
Thank you

 

[Kaspar@Plesk]

DNS zones can be managed via command-line with the Plesk CLI for DNS.

 

[sven01]

It's worth a shot to double check if there are no invalid DNS records in the DNS zones. For example check that there are no DS type records and and that DKIM records do not contain any unnecessary double quotes " .

Thank you!
There were incorrect dns entries