Resolved ModSecurity: unable to download tortix rule set

[MicheleB]

I've this error message on my Plesk installation about Firewall (ModSecurity to Atomic Basic):
*****
modsecurity_ctl failed: HTTP Error 403: Forbidden
Unable to download tortix rule set
*****

 

[IgorG]

Check this article https://kb.plesk.com/en/128132

 

[MicheleB]

Ok, thanks!
This morning the error message was disappeared without my intervention.

 

[prprtl]

@IgorG: the KB article is about the paid Atomic ruleset, but the issue is regarding the free Atomic Basic ModSecurity ruleset.

 

[xyptilon]

This problem can occur if the license wasn't renewed correctly

 

[Sev74]

Hi guys,
i`m sorry for posting in this old thread. But i have exactly the same problem as MicheleB had in the past:
"Failed to install the ModSecurity rule set: modsecurity_ctl failed: HTTP Error 403: Forbidden Unable to download tortix rule set"

I can activate the "OWASP ModSecurity" rule set without any error message. What can i do to activate the "Atomic Basic ModSecurity" rule set?

I hoped that the error message would disappear by itself (so i waited 2 days befor posting here). Unfortunately this didn't happend.. error message as shown above comes every time i try to activate "Atomic Basic ModSecurity".

As prprtl mentioned the issue is regarding the free Atomic Basic ModSecurity ruleset. The article posted in this thread doesn`t help.

Thank you all in advanced for any kind of help!

 

[mdde]

Same here as Sev74 explained.

 

[IgorG]

At the moment bugreport PPPM-6302 is under developer's investigation.

 

[mdde]

@IgorG ,

thank you!

EDIT: It now works and i have no Fails since Upgrade to 17.5