Issue Monitoring: Dashboard not found

[Josch]

Server operating system version

Ubuntu 24.04.3 LTS

Plesk version and microupdate number

Plesk Obsidian 18.0.72 Update #1 Web Host Edition

Hi,

my Monitoring doesn‘t work at all.

I only get this:



What I tried:

- uninstall and reinstall Grafana and Monitoring several times

Nothing solved the problem with the monitoring. Sometimes the graphs were shown, but empty (sw-collect didn‘t run and I couldn‘t get it running because of dependency errors).

I really need help with this. It seems as if something is totally wrong here.

Thanks a lot in advance!

 

[Josch]

OK, this is getting weirder and weirder.

I was able to run all plesk repair tasks as described in this problem report: Issue - plesk repair fs - fsmng failed: ERROR: Unable to retrieve repository

But - Monitoring doesn't run. The situation stays the same as shown in the post above.

When I click on "Start service" something seems to cause a major problem: The SSH connection gets lost and I get this in my terminal:

ssh: connect to host 123.456.789.123 port 22: Connection refused

And I am unable to get the SSH running again. Nothing helps except a complete reboot. That is extremely annoying.

What can I do to investigate this more precisely?

Best regards,

Joska