More 9.2.2 problems - Updates

[Steven Sugg]

In addition to not being able to log in under port 8443, I now get this message when I log in using port 8880 when I try to looks for updates:

Error: Error: Failed to read product information from the file : Can't process products.inf3: Failed to download the package https://autoinstall.plesk.com/products.inf3:
Couldn't resolve host 'autoinstall.plesk.com'

Can't process versions.inf3: Failed to download the package https://autoinstall.plesk.com/versions.inf3:
Couldn't resolve host 'autoinstall.plesk.com'


Not all packages were installed.
Please, resolve the above problem and try installing the packages again.
If you cannot resolve the problem on your own, contact product technical support for assistance.

 

[Nataliya Zagr]

Hello,

Please, check if the server autoinstall.plesk.com is resolved correctly by your name server:

> nslookup autoinstall.plesk.com

Server: nsk-dc2.sw.swsoft.com
Address: 192.168.56.100

Name: autoinstall.plesk.com
Address: 192.168.56.234