MSI: Error! Critical action 'Creating PSA database...' has been failed:

[Dong Hung]

Hi there,
I try install Plesk 10.4.4 on windows 2003. But i have this problem. please help me, how to do?


Installation started in background
Determining the packages that need to be installed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/panel-management.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/plesk.msi:completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/panel-vhosts.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/plesk-backup.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/panel-desktop.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/awstats.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/mailenable.exe: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/bind.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/mysql-server-configurator.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/phpmyadmin.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/mylittleadmin.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/webalizer.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/mysql-odbc5.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/webmail.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/drweb.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/mssql-webadmin.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/plesk-migration-manager.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/stunnel.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/health-monitoring.msi: completed.
File downloading SITEBUILDER-WIN_10.4.4/dist-msi-Microsoft-2003-i386/sitebuilder.msi: completed.
File downloading BILLING-WIN_10.4.4/dist-msi-Microsoft-2003-i386/billing.msi: completed.
File downloading BILLING-WIN_10.4.4/dist-msi-Microsoft-2003-i386/billing-plugins.msi: completed.
File downloading BILLING-WIN_10.4.4/dist-msi-Microsoft-2003-i386/sso.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/php4.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/php5.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/php53.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/python.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/python-conf.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/perl.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/perl-conf.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/tomcat.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/java-sdk.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/java-jre.msi: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/jm150010.cab: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/jp150010.cab: completed.
File downloading PANEL-WIN_10.4.4/dist-msi-Microsoft-2003-i386/jz150010.cab: completed.
Starting installation of packages
installing Parallels Panel core components...
MSI: Error! Critical action 'Creating PSA database...' has been failed:
Failed to connect to database: Access denied for user 'admin'@'localhost' (using password: YES)
Failed to install 'C:\ParallelsInstaller\parallels\PANEL-WIN_10.4.4\dist-msi-Microsoft-2003-i386\plesk.msi': Fatal error during installation. (Error code 1603)
Error: Action sequence 'install: installing Parallels Panel core components...' of package 'plesk' has been failed with code 1603
Not all packages were installed.
Please, contact product technical support.

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Thanks

 

[Dong Hung]

Attach Files log.

 

[kosmicc]

got the same mess

did you ever found a solution for this ?