Dave@VooServers
New Pleskian
Hi all,
I realise this is in the wrong section. But the Plesk Support Web Form refuses to accept our License Keys as valid so I have no other way of contacting support.
Recently MU#60 came out to patch a security hole in Plesk Panel. We need this applied but cannot find a way to force the plesk installations to install the update.
We run two, One on 10.4 and one on 9.5 (Yes I also realise these are old/end of life/not supported). They report they are running MU#58 and that they are up to date. They are set to auto update. Is it that MU#60 isn't compatible with them so it simply wont update to it? Or am I missing something? There seems to be no mechanic available in either panel to issue a manual or forced update to the new MU.
I can provide my license keys if needed to validate this, they are active and in use and most definitely valid.
Ideas much appreciated, thanks.
Dave @ VooServers Ltd.
I realise this is in the wrong section. But the Plesk Support Web Form refuses to accept our License Keys as valid so I have no other way of contacting support.
Recently MU#60 came out to patch a security hole in Plesk Panel. We need this applied but cannot find a way to force the plesk installations to install the update.
We run two, One on 10.4 and one on 9.5 (Yes I also realise these are old/end of life/not supported). They report they are running MU#58 and that they are up to date. They are set to auto update. Is it that MU#60 isn't compatible with them so it simply wont update to it? Or am I missing something? There seems to be no mechanic available in either panel to issue a manual or forced update to the new MU.
I can provide my license keys if needed to validate this, they are active and in use and most definitely valid.
Ideas much appreciated, thanks.
Dave @ VooServers Ltd.