Issue Need help getting mail to work

[Imarik]

Hey all I have setup my server, added a website, and created an email for the site I made and I am able to access webmail, but I cannot send or receive emails. Any help would be awesome. Thanks.

 

[Ales]

It could be a number of things, but most likely it's either a DNS issue or your port 25 is blocked.

It would help to know your server's hostname and the website's domain name. Then we can query the DNS and check the mail server connectivity.

 

[Imarik]

@Ales If you're still around can I message you in discord to try and work out this issue? I am currently using namecheap for DNS services.. could that be the issue? I thought I saw somewhere for DKIM to work I must be using plesk DNS services.

 

[Bitpalast]

Could please give more details what exactly happens when you try to send or receive mails? For example do you see an error message? Is a mail returned when trying to send it? Does that include an error message? Do you see details in /var/log/maillog (/var/log/mail.log) on such mails? Have you checked that the MX record of the domain's DNS settings is pointing to your server's IP? For example by using a tool like mxtoolbox.com?