• The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • Debian 11 has reached its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.81 is the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Need help!

D

deadbyte

Guest
I'm upgrading from 6.0 to 7.5

Everything goes ok with installation until I get this message:

Installing packages
Installing php-pgsql-4.3.2-psa.rh9.1.i386.rpm
error: Failed dependencies:
php = 4.3.2-psa.rh9.1 is needed by php-pgsql-4.3.2-psa.rh9.1
Not all required packages were installed.
Press <ENTER> to continue...

what should I do to proceed?
 
ok I figure this out, but when I try to restart plesk..

# service psa restart
===> Reading /etc/psa/psa.conf ...
PSA is down, perfoming full restart.
Starting MySQL: [ OK ]
Starting spamd: [ OK ]
Starting psa-spamassassin service: [ OK ]
Key read failed
Key read failed
Bad key: ui
Bad key: read init
Bad key: read init
/usr/local/psa/admin/bin/httpsdctl start: httpd could not be started
Starting Plesk: [FAILED]


I tried forcing installation:

rpm -Uvh --force psa-7.5.1-rh9.build75041216.14.i586.rpm

Here's what I get:

VERSION MISMATCH:
PLESK DATABASE VERSION: 070
PLESK INSTALLATION VERSION: 075

ERROR while trying to check version match
Check the error reason(see log file: /tmp/psa_7.5.1_RedHat_9_build75041216.14_upgrade.log), fix and try again


anyone know what should I do?
 
Can anyone from Plesk please help me? I've tried contacting ev1servers.net but they seem not to be able to fix my problem.

I also tried filling a support form in sw-soft site, but since my plesk is down I can't find my 6.0 license number to fill the form.

Please help me!
 
never mind this, after a big time of frustration I had a system restore with new versio of plesk. :rolleyes:
 
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