Issue New client with his subscription

[Gaetano]

Hi,
i'm a new plesk's user, i have a self managed server and i have NO experience.
Please, help me to solve some problems, i promise that i will not flood the forum.

First, i want to create a client, with his subscription, his domain and a dedicated service plan.

If i create a new subscription, with a domain and a standard service plan, i can't assign to a new client's account because later the site will not work properly.

I think that the problem is the IP Address that is different of that in the system overview

[The domain's dns point to an IP address that is different of that in the system overview]

 

[IgorG]

Do I understand correctly that the domain's DNS records point to IP address that is not the IP address of one from network interfaces of your server?

 

[Gaetano]

Hi igorG,
the domain's DNS records point to IP address of the server machine (46.37.25.84), but in the system overview (and for the admin) i have 192.168.0.2 (for example). If i create an account for the client i can use 192.168.0.3 (for example).

Now i use every subscription with admin's account and it's ok. But i want to create some clients' account.

Thank you