Resolved No available subscriptions

[Graham Jones]

Server operating system version

Ubuntu 20.04.4

Plesk version and microupdate number

18.0.75_build1800260102.11

I have two subscriptions and have successfully moved several websites from one subscription to the other. I have two more domains to move, but they cannot be moved because when trying to do so, I get a message saying "No available subscriptions". The only option available is to create a new subscription for the domain I am trying to move.

What is going on? I can freely move other domains between the two subscriptions. Neither of the domains that cannot be moved have been migrated.

Any suggestions on how I can fix this?

The images show the move options for two different domains. One can clearly be moved, the other cannot.

 

[Graham Jones]

Don't worry - problem solved. It turns out the transfer had partially happened when I checked via FTP. The folders had been created on the new subscription but not everything had been transferred. So a new transfer couldn't happen. I deleted the folders via FTP and then I was able to transfer the domains.