• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

Resolved No FTP access for additional user

aski

New Pleskian
Hi,

within my domain I have a web-hosting user "name1" which can also be found in "ftp access".

When I ftp to my machine using "sftp [email protected]" all is good.

Now I added another user named "name2" within "ftp access".

When I ftp to my machine using "sftp [email protected]" I'm prompted for the password.
When I enter the correct password I get: "Connection closed."

Dr. Google seems of no help.
Anyone know anything?

Regards,
Alex
 
SFTP is not really FTP, it's a completely different protocol, based on SSH (SSH File Transfer Protocol). Since name2 is only a FTP user and not a system user, SFTP won't be possible.

I suggest using FTPS instead (FTP over SSL/TLS).
 
Back
Top