Originally posted by rwickham
Any idea when this hotfix is coming out?
Please try to install service pack (update Plesk to version 7.0.2)
Some problems with statistics were fixed.
But it depends on version of webalizer you used. In some latest builds of Plesk 6.5 (as far as I remember, it is 6.5.2, but I am not sure) we update webalizer version.
New version of webalizer doesn't correctly work with old version files format. It is very very difficult, almost impossible to convert format from old to new. So webalizer doesn't work correctly after upgrade. To fix the problem, please, delete or move to another location statistics HTML pages.
They usually located at folder %plesk_vhosts%\domain.com\statistics\webstats\index.html
If you will remove it, you'll lose previous statistics information. I recommend you to backup existing information and create new.
Btw, some users prefer AWstats. It shows more information.
Switching from webalizer to AWstats and wise versa will delete statsitics page (index.html) because they use different format. So switch statistics engine carefully.
Best regards.