Resolved No video with supported format and MIME type found for .mp4

[Mike99]

Hello,

I am trying to resolve issue with `No video with supported format and MIME type found` on Windows browsers when playing self hosted .mp4 .webm videos, I Googled this issue and it should resolve with adding

AddType video/mp4 .mp4 .m4v
AddType video/webm .webm

to .htaccess.

I added these lines into both Additional directives for HTTP and Additional directives for HTTPS, but problem still prevails, I tried to refresh browser cache.

My settings for nginx are `Proxy mode` selected, `Smart static files processing` selected and `Serve static files directly by nginx` not selected. See the screenshot attached.

Even if it was served by nginx, /etc/nginx/mime.types already contain these lines:

video/webm webm;
video/mp4 mp4;
video/x-m4v m4v;

Can anyone suggest what else could be done? My preference is to do this globally, so all hosted sites could upload and serve mp4 videos.

Thank you, appreciate your expertise.

 

[Bitpalast]

This is a purely client-side issue. On your machine a matching HTML5 codec is missing. This cannot be solved by any server-side configuration. Your server delivers the correct MIME type, but the browser cannot display the video, because it does not know how to display the content.