• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Resolved Onedrive back error when setting up onedrive

WiseWill

New Pleskian
Server operating system version
Ubuntu 22.04
Plesk version and microupdate number
Version 18.0.58
Try setup Onedrive by following these instructions https://support.plesk.com/hc/en-us/...te-storages-for-server-wide-backups-in-Plesk-

Setup got stuck at step 5: When the following window appear, press on the generated link as on the screenshot below:

Clicked the link and got an error 504 gateway timed out after a very long period of time.

When click tools & settings this error was at the top of the page:

Error: Unable to initialize Microsoft OneDrive Backup settings page: cURL error 28: Failed to connect to graph.microsoft.com port 443 after 294667 ms: Connection timed out (see libcurl - Error Codes) for https://graph.microsoft.com/v1.0/me/drive/special/approot
 
Solution is to add the Germany onedrive IP addresses to the firewall whitelist as even though not greylisted or blacklisted firewall will not allow the extension to work without whitelisting the Microsoft Germany IP addresses. Even though your onedrive is hosted in the USA datacenter without connecting to the Germany datacenters it will not work.
 
Back
Top