Resolved Onedrive back error when setting up onedrive

[WiseWill]

Server operating system version

Ubuntu 22.04

Plesk version and microupdate number

Version 18.0.58

Try setup Onedrive by following these instructions https://support.plesk.com/hc/en-us/...te-storages-for-server-wide-backups-in-Plesk-

Setup got stuck at step 5: When the following window appear, press on the generated link as on the screenshot below:

Clicked the link and got an error 504 gateway timed out after a very long period of time.

When click tools & settings this error was at the top of the page:

Error: Unable to initialize Microsoft OneDrive Backup settings page: cURL error 28: Failed to connect to graph.microsoft.com port 443 after 294667 ms: Connection timed out (see libcurl - Error Codes) for https://graph.microsoft.com/v1.0/me/drive/special/approot

 

[WiseWill]

Solution is to add the Germany onedrive IP addresses to the firewall whitelist as even though not greylisted or blacklisted firewall will not allow the extension to work without whitelisting the Microsoft Germany IP addresses. Even though your onedrive is hosted in the USA datacenter without connecting to the Germany datacenters it will not work.