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neeser
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hello everybody
the online support form doesn't work. i access it directly from the "Support"-Button in my Plesk 7.5.4 Control Panel or manually at www.swsoft.com -> Support -> Plesk -> Online Support Form.
The Support form will be accepted and i receive a feedback on the browser, that they will send me an email and i should use the ticket number in the subject for future corespondence.
but i receive only this error message back via email:
"No permission to create tickets in the queue 'PleskSupport'"
from the email adress [email protected]
nobody from Plesk in London or Washington knows the problem.
i have buy the plesk support, i have validate my key trough Plesk in Washington.
Does somebody have the same experience?
it's not very professional from swsoft. shoud i buy the premium phone support? they have redirected me to russia for support but nobod is there ond nobody knows about problems with the support from.
mysterius!.....
the online support form doesn't work. i access it directly from the "Support"-Button in my Plesk 7.5.4 Control Panel or manually at www.swsoft.com -> Support -> Plesk -> Online Support Form.
The Support form will be accepted and i receive a feedback on the browser, that they will send me an email and i should use the ticket number in the subject for future corespondence.
but i receive only this error message back via email:
"No permission to create tickets in the queue 'PleskSupport'"
from the email adress [email protected]
nobody from Plesk in London or Washington knows the problem.
i have buy the plesk support, i have validate my key trough Plesk in Washington.
Does somebody have the same experience?
it's not very professional from swsoft. shoud i buy the premium phone support? they have redirected me to russia for support but nobod is there ond nobody knows about problems with the support from.
mysterius!.....
