Only "admin" is able to connect to Plesk Panel

[Bernard T]

Vlikhtanskiy, thanks for the info.

Unfortunately the upgrade didn't go well: http://snag.gy/YYOTs.jpg

And now the Extensions section is unaccessable with the same error, and clicking MagicSpam on the main dashboard displays similar error. I'll try to chage permissions on that file

 

[Bernard T]

# ls -la /opt/psa/admin/sbin/modules/magicspam/license_manager
ls: cannot access /opt/psa/admin/sbin/modules/magicspam/license_manager: No such file or directory​

So I need instructions how to proceed

 

[Bernard T]

I uninstalled the extension using the command line

/usr/local/psa/bin/extension -u magicspam​

... and then reinstalled through extension catalog. The installation was successful now.

I also checked for the original problem for this thread, message that only admin can see the module, and it seems it was fixed.

 

[vlikhtanskiy]

Hi @Bernard T.

I'm glad that now extension works on your Plesk!

 

[MagicSpam12]

To reiterate what vlikhtanskiy said, the bug has been fixed, and a new update for MagicSpam is published. We want to thank the Parallels team for their prompt actions. Feel free to contact us for any questions or concerns regarding MagicSpam!