open_base_dir issue

[ShaneNZ]

When trying to access or write to files in a directory that is not part of the current subdomain I get the following error:
Warning: require(): open_basedir restriction in effect. File(/var/www/vhosts/......) is not within the allowed path(s): (/var/www/vhosts/.../..../:/tmp/) in /var/www/vhosts/.../development/....

The version of the plesk installed on the server is 10.3.1

I edited the php.ini(located at: /etc/php5/apache2/) file to set open_base_dir = none

Then restarted the server using:
service apache2 restart

However this has not resolved the issue, what do I need to do to get this working?

 

[IgorG]

Have you checked these articles?

http://kb.parallels.com/en/11191
http://kb.parallels.com/en/115838

 

[ShaneNZ]

Hi neither of those articles helps as we have not renamed any of the subscriptions and our server is running php 5.3.2 which is greater than the version recommended in the first article.

Do you have any other suggestions?