Issue outgoing EMAIL go to SPAM folder

[Sysmonet]

Hi,

I have Allowed signing outgoing mail in mail settings in tools and Use DKIM spam protection system to sign outgoing email messages in mail settings and my DNS settings have TXT entries for SPF and DKIM

My IP address is not black listed and everything seems in ordre, even I write natural emails so they don't get spammed. BUT my emails keep on going to SPAM folder for all type of inboxes

How can fix this issue?

Cordially

 

[TomBoB]

Hi

start with checking Newsletters spam test by mail-tester.com . That should point you in the right direction.

Cheers
Tom

 

[Sysmonet]

Hi

start with checking Newsletters spam test by mail-tester.com . That should point you in the right direction.

Cheers
Tom

Thanks, when I checked it showed me that the PTR record point to the server domain name and not to my domain name and that cause issue with my mails.

Now when I added a new PTR record, I don't know what to put, because the there is another value after the IP address /

Best regards

 

[TomBoB]

the PTR record point to the server domain name and not to my domain name

Lets assume you're on a shared server, which also has other domains on it, not a dedicated one with only your domain on that server.

Then above is how it should be set up. Don't use your domains mail.mydomain.com as the mail server, but use your servers full hostname as the mail server.
Is more complicated, but in very simple terms: postfix doesn't support SNI, so by having client domains use the hostname of the server as the mail server to connect to, you avoid a bunch of other issues down the line later.

Cheers,
Tom

 

[Sysmonet]

Hi;

my service provider has reverse DNS feature inside my personal dashboard, and I have changed the rDNS (PTR) there