Panel 10.1 trial - no Customer & Business option

[Syzzle]

I have installed a trial of Plesk Panel 10.1 and have it up and running. It says that the Customer and Business component is installed, but it is not available anywhere. Also, when I try to go to the Install & Updates screen, the options there are all greyed out (so I can't install any new components).

How do you activate the Customer & Business component in an already installed panel? We're running it on Win Server 2008 R2, 64 bit.

Thanks in advance for any help.

 

[IgorG]

Are you sure that you have requested from sales representative and installed trial license and you have not installed default license?

 

[PavelV]

first of all - check that hostname you've entered on plesk initial configuration screen is resolved from the server locally

Please see for reference:
http://kb.odin.com/en/9467

additionally you can try to login in CBM directly using https://<yourip>:8443/plesk-billing/admin/ url, an then try to check something.