• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
    CentOS2Alma discussion
  • Inviting everyone to the UX test of a new security feature in the WP Toolkit
    For WordPress site owners, threats posed by hackers are ever-present. Because of this, we are developing a new security feature for the WP Toolkit. If the topic of WordPress website security is relevant to you, we would be grateful if you could share your experience and help us test the usability of this feature. We invite you to join us for a 1-hour online session via Google Meet. Select a convenient meeting time with our friendly UX staff here.

Issue Panel migrator fails with "Failed to updated ip. Can't set to addon domain ip different [...]"

burnley

Regular Pleskian
This is just sooo bloody frustrating: I think I'm getting somewhere, then I apply the MU update and this will set me back again with days. Waste of time and money.
The scenario: full server migration from CentOS 5 to CentOS 7. Both running Plesk 12.5.30 #59 with the latest 2.4.9 migrator.
Some of the subscriptions which were previously tested successfully with iirc 2.1.12 are now failing with:
"Failed to updated ip. Can't set to addon domain ip different from webspace ip"
I had a look at https://support.plesk.com/hc/en-us/articles/213376309 and here's what the SQL query returns on my source & target servers:

1. Source:
MariaDB [psa]> SELECT d.id, d.webspace_id, d.cl_id, d.name AS domain, IP_Addresses.ip_address FROM domains d, dom_param, IP_Addresses WHERE d.id=dom_param.dom_id AND dom_param.val=IP_Addresses.id AND dom_param.param='ip_addr_id' AND d.name LIKE '%faileddomain.com.au%';
+------+-------------+-------+--------------------+----------------+
| id | webspace_id | cl_id | domain | ip_address |
+------+-------------+-------+--------------------+----------------+
| 1159 | 1147 | 523 | faileddomain.com.au | 12.34.56.78 |
+------+-------------+-------+--------------------+----------------+
1 row in set (0.00 sec)

2. Target:
MariaDB [psa]> SELECT d.id, d.webspace_id, d.cl_id, d.name AS domain, IP_Addresses.ip_address FROM domains d, dom_param, IP_Addresses WHERE d.id=dom_param.dom_id AND dom_param.val=IP_Addresses.id AND dom_param.param='ip_addr_id' AND d.name LIKE '%faileddomain.com.au%';
+-----+-------------+-------+--------------------+--------------+
| id | webspace_id | cl_id | domain | ip_address |
+-----+-------------+-------+--------------------+--------------+
| 611 | 291 | 148 | faileddomain.com.au | 23.45.67.89 |
+-----+-------------+-------+--------------------+--------------+
1 row in set (0.00 sec)

On both ip_address is the shared IP of the Plesk server. No multiple entries, so I've really got no idea why the error.
Note: I've getting a single row as well, with the same IP addresses, when running the query for the parent subscription name.

Please advise, thanks.
 
Back
Top