Passive FTP not working

[Julsaiza]

Hi, I have a problem with passive ftp in plesk 11.5.30 on a CentOS 6.4 final.

Since I have updated it from 11.0.9 to 11.5.30 I cannot enter with filezilla in default mode (passive).

I have tried changing proftpd.conf adding PassivePorts 49152-65534 then open in the firewall and restart the service and it doesn´t work.

Its running on a vpc machine of amazon and the security group is open with the correct ports.

I don´t know what to do.

If anyone has the solution, please help me.

Thanks

 

[trialotto]

Julsaiza,

First give some additional information:

a) when did you upgrade tot 11.5.30 version? (recently I presume)

b) when did the first ftp problems occur?

c) did you try changing the password on the current account?

d) did you try creating a new ftp account? (that often should do the trick)

Kind regards....

 

[Nikolay.]

Search is your friend. Especially when the answer is on the same page.

http://forum.parallels.com/showthre...longer-working&p=696571&viewfull=1#post696571

 

[Julsaiza]

I´ve done all

the problem is still there
I´ve opened all the ports on firewall and also in the security group, nothing.
I can´t enter in passive mode with ftp clients.

Anyone has the solution?

Thanks

 

[trialotto]

Julsaiza,

Please provide some log information, concerning the errors encountered.

Furthermore, change proftpd.conf to the original state and run

1) service drwebd stop

2) service psa stop

3) service psa start

in the above mentioned order.

The restart of Plesk will probably not resolve your problems, but is intended to give you a proper starting point for analyzing the source of the problems.

In general, your problems should not be the result of running Plesk 11.5.30.

It is very unlikely that the upgrade to Plesk 11.5.30 is a cause.

It can be the case that your ftp client (Filezilla) has to be updated, so try to update that to the latest version, in order to rule out that the issue is related to Filezilla.

If any problems still exist, please post the log information regarding errors when trying to use the passive mode.

Kind regards.....