Question Password reset for additional admin accounts

[JohnBos]

Hi,

We use the "Additional administrator accounts" feature to manage access for our support staff.
We recently noticed that the "Forgot your password?" feature on the login-screen doesn't work for these type of accounts.
Is this intended behavior, a bug or is there something wrong with our configuration (email or whatever)?

Thanks in advance!

 

[Kaspar]

I would assume this a bug. There is no mention of the "Forgot your password?" not working for these type of accounts in the documentation:

Additional Administrator Accounts

To make managing your Plesk server easier, you can create additional administrator level accounts for your technical ...

docs.plesk.com

Would you be so kind to submit a bug report for this issue?
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[JohnBos]

Alright sounds good, i'll submit a bug report.
Thanks for the quick reply!