Issue Permission Denied in SSH subdomain

[jaumealcantarago]

Server operating system version

Ubuntu 22.04

Plesk version and microupdate number

Plesk Obsidian Version 18.0.56 Update #3

I try to access my subdomain from SSH but I get permission denied

 

[Kaspar@Plesk]

Does that also happen when you open the SSH Terminal on the parent domain?

 

[jaumealcantarago]

Sí, todavía me da el mismo error, pero esto no ocurría antes.

Translation courtesy of admin:
Yes, I still get the same error, but this was not happening before.

 

[Kaspar@Plesk]

Make sure the permissions are correctly set for:
/var/www/vhosts/example.com/.ssh/authorized_keys to 644
/var/www/vhosts/example.com/.ssh to 700

Also make sure the PubkeyAuthentication option is set to yes in /etc/ssh/sshd_config.

If you make any changes make sure to restart the sshd service: service sshd reload

 

[jaumealcantarago]

Now mi path ->

/var/www/vhosts/w3bcn.es/.ssh

and

/var/www/vhosts/w3bcn.es/.ssh/authorized_keys ->

I still have the same error

 

[Kaspar@Plesk]

Also make sure the PubkeyAuthentication option is set to yes in /etc/ssh/sshd_config.

If you make any changes make sure to restart the sshd service: service sshd reload

 

[jeremias]

Hey,
I'm having exaxctly the same issue. All rights and permissions are set properly. Also the terminal is working for root at global settings page.
But for a specific user/domain its not working.

 

[Sebahat.hadzhi]

Could you please double-check the following permissions and provide us with the output:

/var/www/vhosts/example.com/.ssh
/var/www/vhosts/example.com/.ssh/authorized_keys

Thank you in advance.