Permissions being reverted on clean 7.61 install

[mattridings]

After struggling with a ton of issues after an upgrade from 7.56 to 7.61 I bit the bullet and installed 7.61 on a brand new server. This resolved the majority of issues (although I still manually had to set permissions on a number of 3rd party apps of course) and I thought I was in the clear.

However, the issue I'm running into now is that from time to time the IIS_USRxxxxx account directory/file permissions on domains are being modified by Plesk to a default permission level. This breaks multiple client websites who depend on having directories with loose security permissions (upload directories for example).

We're now taking daily helpdesk calls with irate clients who are continually calling with the same problem that we've previously had to fix and asking *why* this keeps occuring. Frankly, we don't know what to tell them as we don't know how to keep it from happening!

a) does anyone know why/when this is occuring in the Plesk processes?
b) does anyone know how to make it stop?!

Thanks in advance for any help.

In desperation,

-matt

 

[nethosts]

Exact same problem here and it's driving us nuts tryin to track it down as our clients are getting really fed up over this.

If only swsoft actually had support

 

[JVRudnick]

could someone please update this...WAS there a solution for this as we too now face the exact same issues?

Jim