• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

PHP FastCGI problems on subdomain website

Shane Corgatelli

New Pleskian
Hi,

I'm having problems with a FastCGI under a subdomain website running wordpress. The site was working fine until today. I'm not aware of any changes that have been made to the site recently. All of the other sites on the server are working correctly under FastCGI. The site with the problems is the only subdomain site on this server. I changed the handler to mod_php and it is now working.

I have reviewed and followed the recommendations at the KB article: http://kb.odin.com/en/120785 with no success. I'm not seeing any memory related errors and as far as I can tell the php.ini and permissions look fine.

Plesk: 12.0.18 Update #66
OS: CloudLinux 6
PHP: 5.3.3 (cgi-fcgi) (built: Jul 12 2015 12:35:11)

In the httpd error log for the subdomain I'm seeing the following errors:
Code:
[Wed Sep 30 12:23:42 2015] [warn] [client 157.55.39.192] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server
[Wed Sep 30 12:23:42 2015] [error] [client 157.55.39.192] Premature end of script headers: index.php

In suexec_log:
Code:
[2015-09-30 12:23:14]: uid: (10000/eznettools) gid: (503/503) cmd: cgi_wrapper
[2015-09-30 12:23:14]: unknown error in docroot check (10000)

Any ideas?

Thanks,
Shane
 
Thanks for your response.
I didn't find any issues based on those articles. However, it is working now. I'm not sure what fixed it, but I did switch back to FastCGI from running under mod_php.

Thanks,
Shane
 
Back
Top