• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
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Issue PHP Warning: PHP Startup: Unable to load dynamic library /newrelic.so

bkhayes

Basic Pleskian
Symptoms: Noticed that PHP-FPM was shutting down unexpectedly after about 10-12 hours after being restarted and throwing a 502 Bad Gateway on all sites. Temporarily switched to PHP version 7.2.13 from 7.3.0 to see if this would resolve anything.

What I noticed: Been getting the following PHP warning after running this command: service php-fpm status. Not sure if it's related?

Jan 01 11:00:48 uXXXXXXXX systemd[1]: Starting The PHP FastCGI Process Manager...
Jan 01 11:00:48 uXXXXXXXX php-fpm[7977]: [01-Jan-2019 11:00:48] NOTICE: PHP message: PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib64/php/modules/newrelic.so' - /usr/lib64/php/modules/newrelic.so:...Unknown on line 0
Jan 01 11:00:48 uXXXXXXXX php-fpm[7977]: [01-Jan-2019 11:00:48] ERROR: No pool defined. at least one pool section must be specified in config file
Jan 01 11:00:48 uXXXXXXXX php-fpm[7977]: [01-Jan-2019 11:00:48] ERROR: failed to post process the configuration
Jan 01 11:00:48 uXXXXXXXX php-fpm[7977]: [01-Jan-2019 11:00:48] ERROR: FPM initialization failed
Jan 01 11:00:48 uXXXXXXXX systemd[1]: php-fpm.service: main process exited, code=exited, status=78/n/a
Jan 01 11:00:48 uXXXXXXXX systemd[1]: Failed to start The PHP FastCGI Process Manager.
Jan 01 11:00:48 uXXXXXXXX systemd[1]: Unit php-fpm.service entered failed state.
Jan 01 11:00:48 uXXXXXXXX systemd[1]: php-fpm.service failed.

Desired Outcome: Get rid of the PHP Warning and resolve the issue of PHP-FPM shutting down unexpectedly.

Server Specs: Plesk Version 17.8.11 Update #35 | PHP 7.3.0, run PHP as FPM application served by nginx | CentOS Linux 7.6.1810 (Core)‬

PHP Specs: All set to default settings for each domain

Thank you!
-Ben





 
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