Question Plan changed for "CloudFlare ServerShield Plus Advanced" active users

[CloudRaft]

Hi there,

We noticed that since 3rd April, the newly added domains are no longer have the permission to use WAF/Polish/Mirage in CloudFlare. These functions are covered in the documentation here as well as the description under the Plesk Extension: CloudFlare ServerShield Plus Advanced.
Yet, no official announcement has been made about this change. I only find this answer from the forums staff.

Here is my question:
1. Is it possible to fix this issue (no permission for WAF/Polish/Mirage) for the existing users? Because you've mentioned that:
>If you already have it installed, you will be able to continue using the extension until you uninstall it.
2. Any update about the talk with CloudFlare?
3. Would you please make an official announcement for the current situation? Some of our customers rely heavily on this extension, they are not satisfied with our explanation.

Thanks and all the best,
Jason
Shanghai CloudRaft Tech Co., Ltd.

 

[Janko1000]

same Problem here.

@IgorG
Can you say something about that?

 

[joshuastarr74]

can someone give us an answer if there is less option why we keep paying the same price monthly ?