please help , backup does not restore my website

[andypp2]

i tried to upgrade my forum this morning and did a backup before i do anything.
but when i try to restore it, the restoring system does not seem to work
my website is still the way it is.
i also tried to delete the whole folder and then restore,
I tried it couple times in many ways but no luck,
please help me out.

 

[mycool]

You should try opening the backup file with a zip extractor (EG winrar) You should be able to extract the dir you require and then replace it manually to the appropriate location.

 

[Bender]

Hi,

In order to restore web content physical hosting should be removed from domain before restoration or remove domain entirely.

Hosting can be removed at domain management page in Plesk.