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It's a tough call. I personally don't like anything that I perceive as taking more time. I want in and out asap.

Then again, we have actually taken calls from customers that called just to say "hey, that's cool!" Not many, but a couple. And if they're motivated to pick up the phone and it's not because they're in trouble, then I would consider that rather significant.

So just 'cause it's not my particular cup of tea doesn't mean the customers don't love it. And they're more important than I am! :D
 
Well said ... we have had a similar experience.

FYI - It's possible to disable at admin-level, and for your customers to enable/disable it at their own levels should they desire.
 
Neato. I will look for that, then. Sounds like a perfect compromise.

Thanks for the tip!
 
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