Plesk 10.0 Migration Manager does not Synchroniz

[MaximillianU]

I updated several Servers to 10.0.1 -
with one i have pricipal problem even Synchronising the Agents into the PMM
PP does not go into details -
"Errors have occurred during the process of migration agents synchronization."
is all i got

I understand that with this sync - Plesk downloads the latest Agents for the various import sources (cpanel, confixx, Plesk9) etc.

I need some advise - either where to find the logfiles for this
or how to get this basic feature of pp working again, or is it a bug of the still new 10.0.1 ?

regards
Max

 

[IgorG]

Try to find a reason in Migration Manager logs in /usr/local/psa/PMM/ directory.

 

[GravuTrad]

Same problem for me with the 9.5.3 version...

 

[TPSMMP]

I'm having the same problem with Plesk 10.0, the old server has 9.5.2.

 

[MaxU]

Plesk 10.0.1 Migration Manager fails to sync

Same with me ... nobody has a direction for a fix ?

migration log for my debian 64 / psa 10.0.1 installation

pmm-ras started : /opt/psa/admin/bin/pmm-ras --get-domain-dumps-disc-usage --domain-guid 4591fecb-c1bc-412b-8d86-b52e428e3c02 --session-path /opt/psa/PMM/logs
Repository '/var/lib/psa/dumps' initialising...
Repository '/var/lib/psa/dumps': Initialized
Repository '/var/lib/psa/dumps': List backups of type domain for guid 4591fecb-c1bc-412b-8d86-b52e428e3c02
Get discovered names
Search object dirs
pmm-ras finished. Exit code: 0

no idea - some migration agents seem to be in the
/usr/local/psa/PMM/agents directory but the sync always ends up in

"Fehler: Bei der Synchronisierung von Migration Agents traten Fehler auf. "

 

[maxmix]

New Plesk 10.0.1 Installation - Synchonisation Error

I again tried to fetch data from an elder 9.5 Server into this new installed Plesk 10.0.1 (Demolicence unlimited for 14Days) and again get the error. To be honest trying it with about 5 different Servers no Sync succeeded yet. So lets check this blank new installation and maybe we can fix it with your kind support.

All my Systems are Debian 64 Bit, lenny, php5, postfix installations.

the XML Logs are

/usr/local/psa/PMM/logs/migration_handler.log

== STDERR ====================
Cannot send scout to the remote host
7582: 2010-11-30 09:53:27,795 ERROR Subprocess <subprocess[7583] '/opt/psa/admin/bin/launchpad --send-scout --host=106.hausmeister.ru --login=root --session-path=/opt/psa/PMM/msessions/20101130095325897'> was finished with exit code 10
== STDOUT ====================

== STDERR ====================
Cannot send scout to the remote host
7582: 2010-11-30 09:53:27,796 INFO Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>130</errcode>
<errmsg>Host 106.hausmeister.ru is not accessible</errmsg>
</response>

7631: 2010-11-30 09:55:32,238 DEBUG --> <migration_handler.MigrationGetSessionsListAction object at 0x7f0d7b2eabd0>
7631: 2010-11-30 09:55:32,243 DEBUG <migration_handler.MigrationHandlerActionRunner object at 0x7f0d7b2eab90>: doActivity
7631: 2010-11-30 09:55:32,253 WARNING Session data object file '/opt/psa/PMM/msessions/20101130095325897/objects_list' does not exist
7631: 2010-11-30 09:55:32,254 WARNING Session data object file '/opt/psa/PMM/msessions/20101130095325897/selected_objects' does not exist
7631: 2010-11-30 09:55:32,254 WARNING Session data object file '/opt/psa/PMM/msessions/20101130095325897/ip_mapping' does not exist
7631: 2010-11-30 09:55:32,254 WARNING Session data object file '/opt/psa/PMM/msessions/20101130095325897/owner_mapping' does not exist
7631: 2010-11-30 09:55:32,254 WARNING Session data object file '/opt/psa/PMM/msessions/20101130095325897/db_mapping' does not exist
7631: 2010-11-30 09:55:32,254 WARNING Session data object file '/opt/psa/PMM/msessions/20101130095325897/restore_policy' does not exist
7631: 2010-11-30 09:55:32,254 WARNING Session data object file '/opt/psa/PMM/msessions/20101130095325897/additional_info' does not exist
7631: 2010-11-30 09:55:32,255 WARNING Session data object file '/opt/psa/PMM/msessions/20101130095325897/selected_objects' does not exist
7631: 2010-11-30 09:55:32,255 DEBUG <migration_handler.MigrationGetSessionsListAction object at 0x7f0d7b2eabd0>: response
7631: 2010-11-30 09:55:32,256 INFO Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>0</errcode>
<data>
<session-list>
<session session-id="20101130095325897" creation-date="2010-Nov-30 09:53:25">
<additional-info>
<source-hostname>106.hausmeister.ru</source-hostname>
</additional-info>
</session>
</session-list>
</data>
</response>

/usr/local/psa/PMM/logs/pmmcli.log
displays some errors - maybe you have a clue whats that means

7573: 2010-11-30 09:52:57,310 DEBUG --> <pmmcli.GetTasksListAction object at 0x45f3110>
7573: 2010-11-30 09:52:57,310 INFO parameters: ['Migration']
7573: 2010-11-30 09:52:57,345 DEBUG <pmmcli.ActionRunner object at 0x45f30d0>: doActivity
7573: 2010-11-30 09:52:57,345 DEBUG Acquired session mutex: MainThread
7573: 2010-11-30 09:52:57,346 DEBUG Released session mutex: MainThread
7573: 2010-11-30 09:52:57,346 DEBUG <pmmcli.GetTasksListAction object at 0x45f3110>: response
7573: 2010-11-30 09:52:57,347 INFO Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>0</errcode>
<data>
<task-list>
</task-list>
</data>
</response>

7575: 2010-11-30 09:52:57,529 DEBUG --> <pmmcli.GetSessionsListAction object at 0x1b94110>
7575: 2010-11-30 09:52:57,529 INFO parameters: ['Migration']
7575: 2010-11-30 09:52:57,536 DEBUG <pmmcli.ActionRunner object at 0x1b940d0>: doActivity
7575: 2010-11-30 09:52:57,554 INFO Executing <subprocess[7576] '/opt/psa/admin/bin/migration-handler --migration-get-sessions-list'>
7575: 2010-11-30 09:52:57,745 INFO Execution of <subprocess[7576] '/opt/psa/admin/bin/migration-handler --migration-get-sessions-list'> finished successfully.
7575: 2010-11-30 09:52:57,750 DEBUG <pmmcli.GetSessionsListAction object at 0x1b94110>: response
7575: 2010-11-30 09:52:57,754 INFO Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>0</errcode>
<data>
<session-list>
</session-list>
</data>
</response>

7577: 2010-11-30 09:52:58,017 DEBUG --> <pmmcli.GetTasksListAction object at 0x25e90d0>
7577: 2010-11-30 09:52:58,017 INFO parameters: ['Migration']
7577: 2010-11-30 09:52:58,025 DEBUG <pmmcli.ActionRunner object at 0x25e9090>: doActivity
7577: 2010-11-30 09:52:58,025 DEBUG Acquired session mutex: MainThread
7577: 2010-11-30 09:52:58,025 DEBUG Released session mutex: MainThread
7577: 2010-11-30 09:52:58,025 DEBUG <pmmcli.GetTasksListAction object at 0x25e90d0>: response
7577: 2010-11-30 09:52:58,026 INFO Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>0</errcode>
<data>
<task-list>
</task-list>
</data>
</response>

7578: 2010-11-30 09:52:58,203 DEBUG --> <pmmcli.GetSessionsListAction object at 0x1616110>
7578: 2010-11-30 09:52:58,203 INFO parameters: ['Migration']
7578: 2010-11-30 09:52:58,209 DEBUG <pmmcli.ActionRunner object at 0x16160d0>: doActivity
7578: 2010-11-30 09:52:58,228 INFO Executing <subprocess[7579] '/opt/psa/admin/bin/migration-handler --migration-get-sessions-list'>
7578: 2010-11-30 09:52:58,366 INFO Execution of <subprocess[7579] '/opt/psa/admin/bin/migration-handler --migration-get-sessions-list'> finished successfully.
7578: 2010-11-30 09:52:58,372 DEBUG <pmmcli.GetSessionsListAction object at 0x1616110>: response
7578: 2010-11-30 09:52:58,376 INFO Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>0</errcode>
<data>
<session-list>
</session-list>
</data>
</response>

7581: 2010-11-30 09:53:25,474 DEBUG --> <pmmcli.GetScoutInfoAction object at 0x199c0d0>
7581: 2010-11-30 09:53:25,474 INFO stdin: <migration-task-description owner-guid="bdbc31bd-d369-4707-a5e8-9e5b30e79879"><agent-credentials><host-credentials remoting-type="ssh"><login>root</login><password>tasc1964</password><hostname>1
7581: 2010-11-30 09:53:25,479 INFO Packet succesfully validated.
7581: 2010-11-30 09:53:25,481 DEBUG <pmmcli.ActionRunner object at 0x199c090>: doActivity
7581: 2010-11-30 09:53:25,498 INFO Executing <subprocess[7582] '/opt/psa/admin/bin/migration-handler --migration-get-scout-info'>
7581: 2010-11-30 09:53:27,844 INFO Execution of <subprocess[7582] '/opt/psa/admin/bin/migration-handler --migration-get-scout-info'> finished successfully.
7581: 2010-11-30 09:53:27,847 DEBUG <pmmcli.GetScoutInfoAction object at 0x199c0d0>: response
7581: 2010-11-30 09:53:27,851 INFO Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>130</errcode>
<errmsg>Host 106.hausmeister.ru is not accessible</errmsg>
</response>

7629: 2010-11-30 09:55:31,983 DEBUG --> <pmmcli.GetTasksListAction object at 0x27cb0d0>
7629: 2010-11-30 09:55:31,983 INFO parameters: ['Migration']
7629: 2010-11-30 09:55:31,988 DEBUG <pmmcli.ActionRunner object at 0x27cb090>: doActivity
7629: 2010-11-30 09:55:31,989 DEBUG Acquired session mutex: MainThread
7629: 2010-11-30 09:55:31,989 DEBUG Released session mutex: MainThread
7629: 2010-11-30 09:55:31,989 DEBUG <pmmcli.GetTasksListAction object at 0x27cb0d0>: response
7629: 2010-11-30 09:55:31,990 INFO Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>0</errcode>
<data>
<task-list>
</task-list>
</data>
</response>

...
.......... some of the same messages ....
...


7652: 2010-11-30 09:55:43,193 DEBUG --> <pmmcli.GetSessionsListAction object at 0x22f1110>
7652: 2010-11-30 09:55:43,194 INFO parameters: ['Migration']
7652: 2010-11-30 09:55:43,198 DEBUG <pmmcli.ActionRunner object at 0x22f10d0>: doActivity
7652: 2010-11-30 09:55:43,213 INFO Executing <subprocess[7653] '/opt/psa/admin/bin/migration-handler --migration-get-sessions-list'>
7652: 2010-11-30 09:55:43,335 INFO Execution of <subprocess[7653] '/opt/psa/admin/bin/migration-handler --migration-get-sessions-list'> finished successfully.
7652: 2010-11-30 09:55:43,341 DEBUG <pmmcli.GetSessionsListAction object at 0x22f1110>: response
7652: 2010-11-30 09:55:43,345 INFO Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>0</errcode>
<data>
<session-list>
<session session-id="20101130095325897" creation-date="2010-Nov-30 09:53:25">
<additional-info>
<source-hostname>106.hausmeister.ru</source-hostname>
</additional-info>
</session>
</session-list>
</data>
</response>

 

[IgorG]

<errmsg>Host 106.hausmeister.ru is not accessible</errmsg>

Did you check it?

 

[jsantos]

Hello there. I don't really know if I'm posting on the right forum section, so appologies in advance in case this doesn't realy fit here. I'm migrating from Linux to Windows, so I guess both forums are appropriate.

I'm migrating from Plesk 9.2 on Ubuntu 6.06 Dapper to Plesk 10.0 on Windows 2008 Server. The errors I get seem to relate to the same issue on this thread. In my new Windows machine, I try to sync the Migration manager through Home > Server Tools > Migration Manager > Synchronize, only to be greeted by

Error: Errors have occurred during the process of migration agents synchronization.

Two files are modified in the directory C:\Program Files (x86)\Parallels\Plesk\PMM\logs each time I run a synchronization, pmmcli.log and migration_handler.log. None of these have errors.


pmmcli.log

4828: 2010-12-02 16:51:23,953 DEBUG --> <pmmcli.GetTasksListAction object at 0x025EB4D0>
4828: 2010-12-02 16:51:23,953 INFO parameters: ['Migration']
4828: 2010-12-02 16:51:23,953 DEBUG <pmmcli.ActionRunner object at 0x025EB1F0>: doActivity
4828: 2010-12-02 16:51:23,953 DEBUG Acquired session mutex: MainThread
4828: 2010-12-02 16:51:23,953 DEBUG Released session mutex: MainThread
4828: 2010-12-02 16:51:23,953 DEBUG <pmmcli.GetTasksListAction object at 0x025EB4D0>: response
4828: 2010-12-02 16:51:23,953 INFO Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>0</errcode>
<data>
<task-list>
</task-list>
</data>
</response>

4548: 2010-12-02 16:51:24,266 DEBUG --> <pmmcli.GetSessionsListAction object at 0x0257B4D0>
4548: 2010-12-02 16:51:24,266 INFO parameters: ['Migration']
4548: 2010-12-02 16:51:24,266 DEBUG <pmmcli.ActionRunner object at 0x0257B1F0>: doActivity
4548: 2010-12-02 16:51:24,282 INFO Executing <subprocess[2476] 'C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin\\migration-handler --migration-get-sessions-list'>
4548: 2010-12-02 16:51:24,532 INFO Execution of <subprocess[2476] 'C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin\\migration-handler --migration-get-sessions-list'> finished successfully.
4548: 2010-12-02 16:51:24,546 DEBUG <pmmcli.GetSessionsListAction object at 0x0257B4D0>: response
4548: 2010-12-02 16:51:24,546 INFO Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>0</errcode>
<data>
<session-list>
</session-list>
</data>
</response>

4832: 2010-12-02 16:51:25,125 DEBUG --> <pmmcli.GetTasksListAction object at 0x025CB4D0>
4832: 2010-12-02 16:51:25,125 INFO parameters: ['Migration']
4832: 2010-12-02 16:51:25,141 DEBUG <pmmcli.ActionRunner object at 0x025CB1F0>: doActivity
4832: 2010-12-02 16:51:25,141 DEBUG Acquired session mutex: MainThread
4832: 2010-12-02 16:51:25,141 DEBUG Released session mutex: MainThread
4832: 2010-12-02 16:51:25,141 DEBUG <pmmcli.GetTasksListAction object at 0x025CB4D0>: response
4832: 2010-12-02 16:51:25,141 INFO Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>0</errcode>
<data>
<task-list>
</task-list>
</data>
</response>

3476: 2010-12-02 16:51:25,453 DEBUG --> <pmmcli.GetSessionsListAction object at 0x025BB4D0>
3476: 2010-12-02 16:51:25,453 INFO parameters: ['Migration']
3476: 2010-12-02 16:51:25,453 DEBUG <pmmcli.ActionRunner object at 0x025BB1F0>: doActivity
3476: 2010-12-02 16:51:25,453 INFO Executing <subprocess[4972] 'C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin\\migration-handler --migration-get-sessions-list'>
3476: 2010-12-02 16:51:25,734 INFO Execution of <subprocess[4972] 'C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin\\migration-handler --migration-get-sessions-list'> finished successfully.
3476: 2010-12-02 16:51:25,734 DEBUG <pmmcli.GetSessionsListAction object at 0x025BB4D0>: response
3476: 2010-12-02 16:51:25,734 INFO Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>0</errcode>
<data>
<session-list>
</session-list>
</data>
</response>

5092: 2010-12-02 16:51:26,062 DEBUG --> <pmmcli.GetTasksListAction object at 0x0258B4D0>
5092: 2010-12-02 16:51:26,062 INFO parameters: ['Migration']
5092: 2010-12-02 16:51:26,062 DEBUG <pmmcli.ActionRunner object at 0x0258B1F0>: doActivity
5092: 2010-12-02 16:51:26,062 DEBUG Acquired session mutex: MainThread
5092: 2010-12-02 16:51:26,062 DEBUG Released session mutex: MainThread
5092: 2010-12-02 16:51:26,062 DEBUG <pmmcli.GetTasksListAction object at 0x0258B4D0>: response
5092: 2010-12-02 16:51:26,062 INFO Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>0</errcode>
<data>
<task-list>
</task-list>
</data>
</response>

3676: 2010-12-02 16:51:26,375 DEBUG --> <pmmcli.GetSessionsListAction object at 0x025FB4D0>
3676: 2010-12-02 16:51:26,375 INFO parameters: ['Migration']
3676: 2010-12-02 16:51:26,375 DEBUG <pmmcli.ActionRunner object at 0x025FB1F0>: doActivity
3676: 2010-12-02 16:51:26,375 INFO Executing <subprocess[3608] 'C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin\\migration-handler --migration-get-sessions-list'>
3676: 2010-12-02 16:51:26,641 INFO Execution of <subprocess[3608] 'C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin\\migration-handler --migration-get-sessions-list'> finished successfully.
3676: 2010-12-02 16:51:26,641 DEBUG <pmmcli.GetSessionsListAction object at 0x025FB4D0>: response
3676: 2010-12-02 16:51:26,641 INFO Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>0</errcode>
<data>
<session-list>
</session-list>
</data>
</response>

migration_handler.log

4416: 2010-12-02 16:51:24,516 DEBUG --> <migration_handler.MigrationGetSessionsListAction object at 0x0285F8D0>
4416: 2010-12-02 16:51:24,516 DEBUG <migration_handler.MigrationHandlerActionRunner object at 0x0285F630>: doActivity
4416: 2010-12-02 16:51:24,516 DEBUG <migration_handler.MigrationGetSessionsListAction object at 0x0285F8D0>: response
4416: 2010-12-02 16:51:24,516 INFO Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>0</errcode>
<data>
<session-list>
</session-list>
</data>
</response>

2072: 2010-12-02 16:51:25,703 DEBUG --> <migration_handler.MigrationGetSessionsListAction object at 0x025BF8D0>
2072: 2010-12-02 16:51:25,719 DEBUG <migration_handler.MigrationHandlerActionRunner object at 0x025BF630>: doActivity
2072: 2010-12-02 16:51:25,719 DEBUG <migration_handler.MigrationGetSessionsListAction object at 0x025BF8D0>: response
2072: 2010-12-02 16:51:25,719 INFO Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>0</errcode>
<data>
<session-list>
</session-list>
</data>
</response>

4920: 2010-12-02 16:51:26,609 DEBUG --> <migration_handler.MigrationGetSessionsListAction object at 0x0287F8D0>
4920: 2010-12-02 16:51:26,625 DEBUG <migration_handler.MigrationHandlerActionRunner object at 0x0287F630>: doActivity
4920: 2010-12-02 16:51:26,625 DEBUG <migration_handler.MigrationGetSessionsListAction object at 0x0287F8D0>: response
4920: 2010-12-02 16:51:26,625 INFO Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>0</errcode>
<data>
<session-list>
</session-list>
</data>
</response>

In the end, I get an error:

Error: Errors have occurred during the process of migration agents synchronization.

If I pay no attention to the error and get on with the migration, I will get an error message for the migration later on - the migration will complete, but with errors. The log gives me this information:

<?xml version="1.0" ?>
<execution-result status="success">
<object name="xyz.com" type="domain">
<object name="xyz.com" type="hosting">
<message code="ExecCmd::ExFailed" severity="error">
<context>plesk::ExecCmd::reportError</context>
<file>.\ExecCmd.cpp</file>
<line>65</line>
<text>Execution of "C:\Program Files (x86)\Parallels\Plesk\bin\domain.exe" --update xyz.com -ssi false -php false -php_safe_mode false -cgi false -perl false -asp false -python false -coldfusion false -fastcgi false -miva false failed with return code 1. Stderr is Cannot update domain: Unrecognized option: '-php_safe_mode'</text>
</message>
</object>
<message code="NotSupportedOperation" severity="error">
<context>plesk::tDomainDeployer::LocateDir</context>
<file>.\domain_deploy.cpp</file>
<line>1217</line>
<text>The operation is not supported: Could not locate destination dir on domain xyz.com. Unknown cid type [conf].</text>
</message>
</object>
</execution-result>

* (Hostnames and IPs changed)

So for what I understand, the -php_safe_mode flag is not supported in the target version of the Migration Agent, which causes the error in the migration. And for what I have read, it's a Good Thing if the versions of Migration Manager match, both source and target. By not synching both versions, errors like this are bound to appear. Am I correct? If so, how to get this fixed?

Do we get a fix for this? Or at least a workaround? I'd realy appreciate if someone could put some light on this matter. If there's no workaround I'll have to migrate everything manually, and if that is the case, the sooner I start, the better.

 

[kberntsen]

Has any one at Plesk looked at the autoupdate server?

The pmm_agents directory is missing in the 10.0.1 section.

 

[IgorG]

Has any one at Plesk looked at the autoupdate server?

The pmm_agents directory is missing in the 10.0.1 section.

I have reported it. It will be fixed soon.