Plesk 10.2.0 backup error to network drive

[Vlad Timofeev]

Hi,

I get error when running backups on Plesk 10.2.0 to network drive (mapped network drive Z:\Plesk10):

Error: Runtime error in pmmcli:
class 'pywintypes.error' (3, 'GetDiskFreeSpace', 'The system cannot find the path specified.')
Traceback (most recent call last):
File "D:\Program Files (x86)\Parallels\Plesk\admin\share\pmmcli\pmmcli.py", line 2106, in main
data_action_response, errcode_response, error_message = actions.get(sys.argv[1][2:])(parameters)
File "D:\Program Files (x86)\Parallels\Plesk\admin\share\pmmcli\pmmcli.py", line 1981, in make_dump
return ActionRunner(MakeDumpAction, backup_task_description, None).doActivity()
File "D:\Program Files (x86)\Parallels\Plesk\admin\share\pmmcli\pmmcli.py", line 150, in doActivity
result = self.processor.doActivity()
File "D:\Program Files (x86)\Parallels\Plesk\admin\share\pmmcli\pmmcli.py", line 1059, in doActivity
if osutil.free_bytes(local_dump_directory) (long(disk_space_required) * 1048576):
File "D:\Program Files (x86)\Parallels\Plesk\admin\lib\python\osutil.py", line 208, in free_bytes
sectorsPerCluster, bytesPerSector, numFreeClusters, totalNumClusters = GetDiskFreeSpace(os.path.splitdrive(path)[0] + "\\")
error: (3, 'GetDiskFreeSpace', 'The system cannot find the path specified.')

Found this thread about Plesk 9.x.x http://forum.parallels.com/showthread.php?t=100731 but I can't use it on Plesk 10.2.0.

 

[IgorG]

As far as I remember it was fixed in 10.3.1 MU#3.

 

[Vlad Timofeev]

Thanks' for the answer. We will try to upgrade to last version.

 

[MichelA]

Did it work?

 

[Vlad Timofeev]

No, I have some problems to upgrade to 10.4.4....