Plesk 10.2.0 / Problem when synchronizing service plan and subscription

[pichlo]

Hi there,

I have a problem adding the permission "Scheduler Management" to my subscription. What I've done:

1. Changed my service plan

Here I've added the permissions "Scheduler management" and "Management of access to there server over SSH: Can allow access only to a chrooted environment". After updating I get the first warning:

Warning: Some subscriptions were not synced with the plan. They were marked as 'Unsynced' in the subscriptions list. To retry syncing, go to a subscription overview page and click the Sync button.

2. Sync subscription

So I tried to sync my subscription. After pushing the button "Sycn" I got the following message:

Syncing the subscription with its service plan failed because some of the services or resources defined in the plan cannot be actually provisioned with the subscription. Available value indicates the actual state of a resource or a service in the system. Clicking OK will initiate setting the subscription values according to the available values.

Property: Can allow access only to a chromed environment
Subscription value: switched off
Plan value: switched on
Available value: switched off

Property: Scheduler management
Subscription value: switched off
Plan value: switched on
Available value: switched off.

Does anyone know…
… why Plesk permits this sync?
… how I can extend my subscription to allow schedule management by ignoring the service plan?
… how I can solve the synchronization problem?

Here some details if needed:

- Plesk 10.2.0
- Debian Debian GNU/Linux 5.0

Thank you for your answers!
Martin

 

[pichlo]

No idea's ?

Hey guys.

Haven't anybody any idea?

Martin