Please, click on the "DNS Settings" showed in that screen, 2nd row, 2nd column, under "file manager", next to "FTP Access" and show me the next screen. (see attached)
I've been there many times... Here's the screen shot attachment:
Please, click on the "DNS Settings" showed in that screen, 2nd row, 2nd column, under "file manager", next to "FTP Access" and show me the next screen. (see attached)
Oh, silly me! I finally see the problem, we both were talking about different options, I'm sorry.
When you upgrade to 10.4.4, your subdomain will get its own DNS zone, so A records will be created in subdomain zone, and consequently will be deleted from main domain zone
I think there will be no problem with the upgrade, but you should write down all subdomain records like "shop" CNAME so you are able to create them again in the new DNS zone that will be created for your subdomain.
I hope I made myself clear this time.
Ok, when you finally make the upgrade (we both know it's a matter of time, hehe) please, share with us your results.
P.S. You could always use external DNS server temporally so dns changes in plesk during update won't affect your store.
You change your domain's nameservers, wait a couple of days, deploy the upgrade, check everything and get back to you previous domain's nameservers ;-)
Yes, IMHO that should be the way. If you have updated, upgrade process should have deleted the record in the main domain, so go ahead and set dns master mode for the subdomain.
Good luck ;-)
It still says error occured.. thats all it says in the upper left corner. Do you know if I have to move my stores files or should they work from where they were?
matt